Shipping policy
Shipping Rates
We offer free standard shipping on all orders over £50 within the United Kingdom. Orders under £50 will incur a standard shipping charge of £2.99.
Delivery Times
Orders are typically processed within 1-2 business days. Once dispatched, delivery usually takes 3-5 business days within the UK.
Shipping Locations
We currently ship to addresses within the United Kingdom. International shipping options may be available in the future.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email with tracking information so you can monitor your delivery.
Delays
While we strive to meet our delivery estimates, please note that delivery times are not guaranteed. Delays may occasionally occur due to circumstances beyond our control, such as courier delays or adverse weather conditions.
Lost or Damaged Items
If your order arrives damaged or goes missing in transit, please contact us at estella-silver@outlook.com within 48 hours of the expected delivery date, and we will work to resolve the issue promptly.
Contact Us
If you have any questions about shipping, please contact us at estella-silver@outlook.com